Exceptional Sales
  • Subscribe

How many conversations are you willing to have today?

August 30th, 2010

Yesterday, James Casey, a veteran in the copier sales business, relayed a story “Last week when I was cold calling, I walked into a business.  I told the receptionist that I wanted to get on the bid list for the copiers, printers and paperless solutions.  She whispered ‘didn’t you see the sign?  We have a no solicitation policy.’ I replied professionally in a whisper  ‘I’m not soliciting, I am requesting to be on your bid list.’”

He left with the President’s name and contact information and he’s developing a strategy that he’s excited about.

Step one for profitable prospecting is having conversations.  James was willing to proactively walk into an office and have a conversation.  Who knows what will ultimately happen. . . James will figure it out.

The first commandment of profitable prospecting is:  Do Not Kid Thyself.  Your sales success is directly linked to your prospecting activity and how many conversations you have every day.

If you struggle with Sales Call Reluctance and have an internal battle going on — it’s okay.  It’s nothing to be embarrassed about.  Hiding, denying and suppressing your Sales Call Reluctance is stealing your vital energy that you could be using to have your next conversation.

The first step in overcoming Sales Call Reluctance is to be aware of it, the second step is to assess it.  Please take a complimentary assessment at http://exceptionalsales.com/prospectingekg.html.

The third step and the hardest for most salespeople is to admit your Call Reluctance to yourself.  Once you admit that you are struggling and suffering, you are 51%  closer to overcoming your career-debilitating habit.  The fourth step is to apply proven techniques which are clearly explained in the best selling book The Psychology of Sales Call Reluctance by George Dudley and Shannon Goodson.  Some salespeople are able to self-correct by reading this book.

How many conversations are you willing to have today?

Connie Kadansky, MA, PCC, Sales Call Reluctance coach can help you help yourself overcome the debilitating habit of Sales Call Reluctance.  connie@exceptionalsales, www.exceptionalsales.com, 602-997-1101

You cannot manage what you do not measure!

August 17th, 2010

How do you know if you are experiencing Sales Call Reluctance?

Pull out your wallet or pocket book. . . how much cash is in there?  Take a look at your calendar. . . how many appointments do you have booked?

That’s how you know if you are experiencing Sales Call Reluctance.  It shows up in your wallet and your appointments.

Chris, a veteran sales producer, has committed to getting back into the rhythm of prospecting because he knows that is what fills his pipeline.  He got complacent and slowly “forgot” how important prospecting is.  To get started, he’s simply counting conversations — since he’s in the financial business, he has ten quarters in a pile by his phone.  His goal is to move all ten quarters to the other side of his phone by the end of the day — that means he had ten conversations!  Yeah!  That is the way to get started to develop new prospecting habits.  He’s experienced enough to know what to say on the conversations.   If he keeps his commitment to himself, he’s on the road to prospecting success!

Also, I have created a business development card that keeps score of particular activities that lead to appointments.  If you want this, please email me at connie@exceptionalsales.com and request it — we’ll send it to you. (Make sure you confirm our receipt!)

Commit to tell yourself the truth.  Numbers do not lie.  There are certain numbers that are critical and you know it: How much in your investment portfolio? How much money in your savings account? How much do you weigh? What are your cholesterol numbers? and most importantly How many contacts do you need to make with prospects on a daily basis?  You can hide and deny, but the numbers are the numbers.

Connie Kadansky, Sales Call Reluctance Coach helps salespeople develop unshakeable confidence and enhance their sales performance. 602-997-1101, www.exceptionalsales.com, connie@exceptionalsales.com

Who do you think you are?

August 4th, 2010

Usually that question is asked sarcastically and pushes defensive buttons.

The truth is that you project onto your prospects who you think you are all day every day.  You cannot hide or deny that your self-image is what your prospects experience whether you like it or not.  So who do you think you are?  (Notice if your defensive button has been pushed!)

Do you recognize your intrinsic value?  Confidence breeds confidence.  Confidence is transforming fear into focused-related thinking, communication and action.  If you are prospecting with fear, self-doubt and anxiety, no wonder you are not successful.  It requires a lot of internal work to connect to your value and to convey that authentically out into your marketplace.

We have all met people who think they can “fake it until they make it” and some training programs actually teach this concept. However, our prospects are savvy sophisticated people who have an invisible antenna that detects our true self-image.

One of the best exercises I know to help create a healthy self-image is to fill in the blank with 10-15 statements.  “I am at my best when. . . ” Start right now, grab a pencil, and fill in the dot dot dot.  For example, “I am best when I plan my prospecting calls and have the names and numbers front and center.”  “I am at my best when I get a good night’s sleep.”   “I am at my best when I eat nutritional food.”  Go ahead, have fun and just start writing!

You connect to your value and you will be able to convey your value.  You will develop more trust and credibility faster than ever before with your prospects.

Your relationship with you is a reflection of every other relationship.  You mirror out into your market who you really think you are.

Connie Kadansky, D.D., PCC, helps people develop Unshakeable Confidence from the inside out.  The winds may blow, the rains come, however, you will be strong and flexible in prospecting and selling.  www.exceptionalsales.com, connie@exceptionalsales.com, 602-997-1101

“You can’t think and hit at the same time.” — baseball icon Yogi Berra

July 21st, 2010

“I don’t know what to say, ” said the veteran financial advisor when I asked him to role play a prospecting call.  Is it true he didn’t know what to say or was he thinking too much?

If there is one “secret” to successful prospecting, it is to be 100% in the present moment.  Stop thinking and trust.

When you have a laser-sharp value proposition that you have integrated into your “being” . . . your emotional backbone will be strong and confident. You can be in-the-moment and you will know exactly what to say and what to ask!

Connie Kadansky, Sales Call Reluctance coach will help you develop and build your confidence from the inside out!  connie@exceptionalsales.com or 602-997-1101

Is Sales Prospecting Your Weakest Link?

July 12th, 2010

It happens time and time again  . . . another veteran salesperson admits that he is uncomfortable with prospecting.  Chris has been selling for over 25 years with credible tech companies in the role of an account manager.   He shared that once he is face-to-face with a prospect that he has a high close rate — 70%.  He “hates” prospecting and he is experiencing mediocre success — self-doubt and fear have set in.  His old strategies are not working in this economic environment.

Sales Call Reluctance is the emotional hesitation to prospect and self-promote.  Prospecting is an emotional exercise.  It takes emotional intelligence and stability to prospect consistently.  The good news for Chris is that suffering from Sales Call Reluctance is nothing to be embarrassed about, living with it needlessly is.

Addressing call reluctance starts with proper diagnosis.  You need to take an assessment that specifically measures Sales Call Reluctance.  It’s like taking an MRI of your sales prospecting skills and abilities.  Once properly diagnosed, you can move forward with confidence and a prescription that is specifically designed for the type(s) of call reluctance you suffer from.  There is light at the end of the tunnel!

In addition to addressing call reluctance, creating, articulating and living your laser-sharp Value Proposition is vital for your prospecting success.  When you can recognize your intrinsic value and the value of your products/services, you will develop the emotional stability to move forward with confidence.

You can repair your chain and become a strong and confident salesperson who prospects consistently.

Choice, Change and Connection are what will move you forward.

It’s your Choice:

OR

Connie Kadansky, Sales Call Reluctance Coach and Trainer helps salespeople stop kidding themselves.  She is a Strength-based coach who helps you connect to your intrinsic value and the value of your products and services, along with overcoming fear and self-doubt.  602-997-1101 or www.exceptionalsales.com

Are you your biggest COMPETITOR?

July 3rd, 2010

Read an interesting story this morning about Abraham Lincoln.  “Some years ago, I was passing a field where a farmer was trying to plow with a very old and decrepit horse.  I noticed on the flank of the animal a big horsefly, and I was about to brush it off when the farmer said, “Don’t you bother that fly, Abe!  If it wasn’t for that fly this old hoss wouldn’t move an inch!”

Lincoln continued on about challenges he faced that kept him digging deeper into himself for great strength.

How do you respond to the horsefly in your sales career?  Does your competition make you want to quit or does your competition drive you to new strategies?

What if I told you that your biggest competitor is YOU?  If you can agree with this, you are a prime candidate for coaching and your successful results may come quicker than you think!

Connie Kadansky, Sales Call Reluctance coach, helps people compete with themselves and dig deep within to find their strengths.  Call Connie today at 602-997-1101 or email her at connie@exceptionalsales.com

Sales Prospecting Requires Unshakeable Confidence

June 29th, 2010

The mighty oak tree is deeply rooted in its value.  When the winds, rains, snow, sleet, hail come, it sways and flexes.  When the storms blow over and the sun comes out, the mighty oak tree is still standing gallantly with strength and beauty.

As a salesperson, the external environment may be turbulent.  However, if you are deeply rooted in your value, the value of your product and/or service and have a strong value proposition, you are in the top five percentile of salespeople.  (my guesstimate!)

As a sales call reluctance coach who helps people prospect consistently and effectively, it is crystal-clear what separates the top from the mediocre.  The top salespeople have worked very hard on themselves.  They monitor their thoughts, they have a clear sense of their personal worth and value and they do not waste time with negative friends, relatives, co-workers, newspapers or doomsayers.

Confidence is transforming fear into focused related thinking, feeling and action.  This takes tremendous effort, emotional and mental skill.  It is possible to develop these skills.

Even when the mighty oak tree gets hit with lightening, it heals itself.    It is possible to develop unshakeable confidence!

Connie Kadansky, MA, PCC, Sales Call Reluctance Coach and Trainer

Are you addicted to NEGATIVITY?

June 16th, 2010

Most salespeople would vehemently scream “NO!” to that question. However, I am finding that many salespeople are riveted with fear because of their intake of mental junk food.

Wes Hopper from www.dailygratitude.com sent the following email today. Please read it.  I guarantee you — that your performance is in large degree measured by your mental diet.

“If we paid as much attention to what we put into our mind as we do to what we put into our mouth we would change the world.” Wes Hopper

I was prompted to come up with today’s quote after talking to a very perceptive friend who told me that so many of the people who contact her for coaching these days are almost completely paralyzed with fear!

They have let the daily news and its predictions of financial doom and gloom fill their minds until they are so fearful that they can’t move.

Now if you ate three big meals a day of junk food, like a giant burger, colossal size french fries, and a large milk shake, would you be surprised if you got fat?

Then why do so many people not see the connection between what they allow in their mind, and how they feel?

Today the news is played for shock value by both the left and right. It’s designed to get you upset. That’s the goal.

When you add the 24 hour internet and cable news, the growing stream of questionable emails telling horror stories, and all your friends with the latest “ain’t it awful” tale to tell, it’s really hard to stay positive.

But what you don’t get on the news are the stories of the many people like yourselves who are building a business, raising families, following their dreams, and making a difference in the world.

There’s no shock value in those stories. But there are lots of them, quietly behind the scenes, doing very well.

So focus on them. You have to cut out the mental junk food!

You only need to know enough of the news to guide your business decisions. The thing to keep in mind is that there are people making money, making a difference, building a dream right
now and you’re going to be one of them.

Make a strong resolve to do that. Don’t let the dream stealers take your hope away.

Pur yourself on a mental diet of positive, encouraging, constructive thoughts.

And you’ll be grateful you did!

Many blessings,
Wes Hopper
www.dailygratitude.com




Are you sabotaging your prospecting success?

June 9th, 2010

Eighty (80%) of your prospecting success is due to your emotional intelligence.  There are three components of emotional intelligence.  1) Your ability to handle your feelings 2) The way you communicate with YOU and 3) The way you communicate with other people.

When is the last time you eavesdropped on you?  What are you saying to yourself about prospecting?   You could be sabotaging your success by your self-talk.

When you are ready to pick up the phone to prospect and you STOP — what is causing you to stop?  Your freedom from Sales Call Reluctance is in your willingness to identify your negative intruders.

It is entirely possible for you to do this.  It takes training, however, it is possible for you to overcome your self-imposed limitations.

If you are absolutely sick and tired of suffering and being mediocre and miserable, please call Connie Kadansky, Sales Call Reluctance coach at 602-997-1101.

Please share your comments below.  What is the #1 negative intruder that stops you in your tracks?

“One-fifth of revenue will need to come from new sources.”

May 26th, 2010

Where is the new source of 1/5th of your revenue going to come from?  Check out this short article from Business Week.  http://www.businessweek.com/innovate/content/may2010/id20100517_190221.htm

How are you adjusting to complexities of our current business environment?  What are you doing to be more competitive and creative in developing new markets?

Visibility, visibility, visibility.   Picking up the telephone and having a conversation can make a huge difference in what you earn.   Who can you see or call today who can make a difference in what you earn?

If you suffer from Sales Call Reluctance and hesitate to prospect consistently,  maybe it’s time to tackle your fears.  Sales Call Reluctance is nothing to be embarrassed about, living with it needlessly is.  If you are motivated and goal oriented, I promise you that you will make great progress.